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You know those question boxes at the top of Google search results? They're absolute gold for service businesses. And most of your competitors have no bloody idea how to get their content featured there. I've spent years helping businesses like yours grab this prime real estate, and I'm going to show you exactly how we do it at Decodefy. No fluff, no unnecessary tech jargon - just the practical steps that actually work. Why Google's AI Loves Properly Structured FAQs When someone types "which refrigeration brand is most reliable?" into Google, their AI doesn't randomly pick answers to feature. It's specifically looking for content that's: Directly answering the exact question Structured in a way its systems can easily understand Comprehensive without being long-winded From a site with some level of authority This is precisely why FAQ schema is so powerful. It's essentially giving Google's AI a clear roadmap to your expert answers, saying "here's exactly what you're looking for, already packaged up properly." I've seen businesses increase their organic traffic by 30-40% just by implementing this properly. It's not complicated, but it does require doing things in the right order. Step 1: Create FAQs That Actually Matter First things first - bin those generic, useless FAQs like "What areas do you serve?" Nobody's searching for that. Instead, focus on questions that: Showcase your expertise ("Which air conditioning brand is most energy-efficient?") Address common pain points ("How quickly can you respond to refrigeration breakdowns?") Help with buying decisions ("What's the difference between budget and premium refrigeration brands?") The key is answering questions people actually search for. Check your customer emails, sales call notes, and Google's "People Also Ask" sections to find them. For this Refrigeration client, we created questions like "Are some refrigeration brands better for specific business types?" - questions that position them as experts while addressing real customer concerns. Step 2: Add the Technical Bit (FAQ Schema) This is where most businesses go wrong - they create decent FAQs but skip the technical implementation that makes Google's AI take notice. Here's what you need to add to your page: This code needs to go in your page's HTML (typically in the head section or before the closing body tag). It tells Google "these are properly structured questions and answers" rather than just random text on your page. The critical part? The content in your schema must exactly match what appears on your page - Google will penalise inconsistencies. Step 3: Make Your Answers Snippet-Worthy Not all FAQ answers are created equal. To maximise your chances of claiming those AI snippets, your answers should: Start with a direct response to the question Include specific facts, brands, or data points Provide enough detail to be helpful (100-300 words works well) Demonstrate expertise without being overly technical Use natural, conversational language For example, when answering "Which air conditioning brand is most energy-efficient?" we didn't just say "it depends." We specifically mentioned "Daikin, Mitsubishi Electric, and Panasonic consistently lead the market with their high SEER ratings" before explaining the nuances. This specificity is what makes Google's AI prefer your answer over generic responses. The Results: What This Actually Delivers When we implemented this approach for Wharfedale Refrigeration's service pages, the results were immediate: Their answers started appearing in featured snippets for key industry questions Organic traffic increased, particularly from high-intent searches Time-on-page metrics improved as visitors found valuable information Conversion rates from organic traffic improved as they attracted more qualified leads The beauty of this approach is that once implemented, it continues working for you 24/7, positioning your business as the authority whenever someone searches for answers in your industry. Skip the Headache: Let Us Handle It Look, you could absolutely do all this yourself. But if you're running a service business, your time is better spent doing what you do best rather than faffing about with schema markup and content creation. At Decodefy, we handle the entire process: We research the questions your ideal customers are actually asking Our copywriters craft expert answers that position you as the authority Our technical team implements and validates the schema correctly We monitor performance and optimise based on results The businesses we work with typically see results within 2-4 weeks of implementation, without having to learn a single line of code themselves. Want to see how we could help your business claim Google's AI snippets?  Drop me a message and I'll show you exactly what we could do for your specific industry.